Privacy Policy

1. Our privacy policy at a glance

General Information

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below.

Data collection on our website

Who is responsible for the data collection on this website?

Data is processed on this website by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

On the one hand, your data will be collected when you communicate it to us. This could, for example, be data you enter on a contact form.

Other data is collected automatically by our IT systems when you visit the website. This data is primarily technical data such as the browser and operating system you are using or when you accessed the page. This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Besides, you have the right to request that the processing of your personal data be restricted. Relevant details may be found in this data protection statement under “Right to restriction of processing”.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily through the use of cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data.

You can object to this analysis or prevent it by not using specific tools. Detailed information about these tools and your options for refusing their use can be found in the following privacy policy.

2. General information and mandatory information

Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that the transfer of data on the internet (e.g., communication via e-mail) may be subject to security gaps. Completely protecting data against third-party access is impossible.

Notice concerning the party responsible for this website

The controller responsible for processing the data on this website is:

Vera Held
Dentist
Praxis am Markt

Friedrichstraße 8
65185 Wiesbaden

Tel.: +49 (0)611 – 30 03 02
E-Mail: info@zahnarztpraxis-held.de

The data controller is a physical or legal person who decides on the goals and methods of processing personal data, alone or together with others (e.g. names, email addresses, etc.).

Revoking your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time. An informal message sent to us by e-mail is sufficient. The legality of the data processing performed prior to the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct advertising (Art. 21 GDPR)
If data is processed on the basis of Art. 6 para. 1 lit. e or f GDPR, you have the right to object at any time to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection statement. If you lodge your objection, we will no longer process the personal data that concerns you, unless we can prove compelling legitimate reasons for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims (objection on the basis of Art. 21 para. 1 GDPR).

Where personal data is processed for direct marketing purposes, you have the right at any time to object to the processing of personal data concerning you for the purposes of such advertising, including profiling to the extent it is related to such direct marketing. If you object, your personal data will no longer be used for purposes of direct marketing (objection on the basis of Art. 21 para. 2 GDPR).

Right to file complaints with the regulatory authorities

In the event of infringements of the GDPR, the persons concerned shall have the right to appeal to a supervisory authority, particularly in the member state of their habitual residence, workplace or place of presumed infringement. The right of complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data which we process on the basis of your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you request the direct transfer of data to another data controller, this shall only take place to the extent that is technically feasible.

Disclosure, blocking, erasure and rectification

As permitted by law, you have the right to be provided with information free of charge at any time about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Right to request restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address stated on our site notice page. The right to restrict the processing is given in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. During the period of verification, you have the right to demand that the processing of your personal data be restricted.
  • If the processing of your personal data has taken/is taking place unlawfully, you can demand the restriction of data processing instead of data deletion.
  • If we no longer require your personal data but you do for exercising, defending or asserting legal claims, you have the right to demand that the processing of your personal data be restricted instead of data being deleted.
  • If you have filed an objection pursuant to Art. 21 para. 1 GDPR, your and our interests must be weighed. As long as it has not been ascertained whose interests prevail, you have the right to demand that the processing of your personal data be restricted.

Where processing of your personal data has been restricted, such data, apart from being stored, may be processed only with your consent, or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person, or on the grounds of an important public interest of the European Union or a member state.

Objection to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational material not expressly requested. The website operator expressly reserves the right to take legal action in the event that unsolicited marketing material is received, for example, spam e-mails.

3. Data collection on our website

Cookies

Some of our webpages use cookies. Cookies do not damage your computer and do not contain viruses. Cookies help make our website more user-friendly, efficient and secure. Cookies are small text files stored on your computer and saved by your browser.

Most of the cookies we use are “session cookies”. They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognise your browser when you next visit the site.

You can configure your browser so that you are informed about the use of cookies and you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions, or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are saved on the basis of Art. 6 para. 1 lit. f GDPR. The website owner has a legitimate interest in storing cookies for the correct technical and optimised delivery of its services. If other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information in “server log files”, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • The operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • The IP address

This data will not be combined with data from other sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically fault-free display and optimisation of its website; for this purpose, the server log files must be recorded.

Enquiry by e-mail, phone or fax

If you contact us by e-mail, phone or fax, your request, including all ensuing personal data (name, nature of enquiry), is stored and processed by us for the purposes of processing your request. We do not share this data without your permission.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, if your request relates to the execution of a contract or is required to carry out pre-contractual activities. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or our legitimate interests (Art. 6 para. 1 lit. f GDPR) as we have a legitimate interest in the effective handling of the requests addressed to us.

We will retain the data you provide on the contact form until its deletion is requested, your consent for storage is revoked, or the purpose for its storage is no longer applicable (e.g. after the handling of your enquiry has been completed). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected.

4. Plug-ins and tools

Google Maps (with consent)

This site uses the Google Maps map service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you first visit our website, Google Maps is deactivated to ensure data protection on the site. A direct connection to Google’s servers will only be established if you enable Google Maps independently (which constitutes your consent pursuant to Art. 6 para. 1 (a) GDPR). This prevents your data from being transmitted to Google as soon as you first enter the website.

After being activated, Google Maps will store your IP address, which will subsequently be transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer once Google Maps has been activated.

For more information about how Google Analytics handles user data, see Google’s privacy policy:https://www.google.de/intl/de/policies/privacy/.

Dental Practice of Vera Held

Friedrichstraße 8
65185 Wiesbaden
www.zahnarztpraxis-held.de

Contact information:

Tel.: +49 (0)611 - 30 03 02
Fax: +49 (0)611 - 30 51 52
E-Mail: info@zahnarztpraxis-held.de

Office hours:

Mon: 08:00 - 16:00
Tue: 11:00 - 19:00
Wed: 08:00 - 12:00
Thu: 08:00 - 19:00
Fri: 08:00 - 14:00
and by appointment